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Showing posts with label John Chin. Show all posts
Showing posts with label John Chin. Show all posts

20 August 2011

What Makes Books on First a Great Place to Visit

We are an equal opportunity great good place.  We could have a physician, a millwright, a retired schoolteacher, an unemployed housepainter and a beer salesperson all standing  and conversing together, two or more of them with little ceramic espresso cups, one with a strong black tea and milk, and cups of brewed coffee for the rest.  One of the reasons is that we generally follow 50 Things That Customers (Subliminally) Wish You Knew.

On the other hand, we have people who avoid coming into our store and staying awhile.  They opt for a more comfortable (for them) place, because the BoF crowd is too noisy, too quiet, too masculine, too feminine, too old or too young at any given time.  It's a balancing act.  And of course, the character of the bricks-and-mortar store changes with the weather, the time of the year, and even the health of the persons working at the moment.  And, if it's Saturday and only Carolyn is minding the place, they grab their mocha lattes or Black Current iced teas and beat a quick retreat to go visit our traveling store at the Ogle County Fairgrounds or Nachusa Grasslands.

This cannot be said of the website.  Its character changes, but of a different nature.  The content may change.  More information may be added.  An editor may even decide to move blocks from one side of the screen to the other, or add another page.  The basic appearance and "feel" of the site remain the same.  Supposedly web-savvy persons like customer service personnel at IndieBound and our own user-experience guy John Chin urge that we pick a theme and a sitemap and don't stray from it as that change would "confuse" the visitor.  So in a way, the web store is more static than the bricks-n-mortar, counter-intuitive but true.  Most people like stability, continuity and predictability.  Change is usually desired, but not generally anticipated or initially welcomed when it comes.  When change occurs, it's often a big deal and sometimes, not a pleasant one.  Change can be abrupt and transformative.  Change can be subtly evolutionary and so gradually pervade the psyche to be even more unpleasant when finally acknowledged.  Such are the times in which we live, both gradual and transformative change has led us to the decision of totally re-creating www.booksonfirst.com.

The original website is more of a bulletin board or online newsletter.  We'd like to think of the new website platform as another location and another employee all wrapped up in one.  We are working hard to make it work for those who interact better online than face-to-face or through the telephone.  It is certainly not the same as being in the store or even visiting the wall on facebook where one can solicit a lot of opinions and recommendations in a public forum, but it will be less static.  With shopping capabilities on the website, our customers will be able to search for titles at 11:30pm or 2am.  If an e-book is what's wanting, he can buy it online and store it on Google's cloud or download it onto his laptop for reading on the jet plane.  If she wants to pick up a printed bound or audio book and pay for it at the Dixon location, she can do that, too (what we have always called, "reserving it in" or "putting it on hold").  We are hoping that while visiting the website is not the same as visiting the bricks-n-mortar location, it along with Brenda, Antoinette, Kevin, Larry and Carolyn is what continues to makes Book on First a Great Place to Visit.  Come join us.

02 January 2010

A Mystery and More

Webmaster John Chin has the Google search Alert chugging away, finding references in the world wide web on Books on First in Dixon and sometimes, we get an interesting hit which I have never seen before. Thank you (I think) for letting Books on First live on in cyberspace:

Giovanni's Room in Philadelphia, a fellow Indie bookstore, albeit of a different stripe, republished a BookSense (or IndieBound) recommendation I wrote a year ago:
The Kiss Murder by Mehmed Murat Somer:
The publisher's promo says, "Bestseller in author's home country, Turkey, The Number One Ladies' Detective Agency meets Pedro Almodovar in this outrageous new series featuring an ultraglamorous sleuth." I would definitely say it's outrageous -- outrageously smart, outrageously funny and what a guy/gal our hero(ine) is. Just a regular-guy computer consultant by day-tranny lounge co-owner a la Audrey Hepburn by night, looking for respect in all (maybe the wrong?) places and stumbling upon a many-layered mystery that keeps him/her (and us!) puzzled. What a great sense, also, of the many mysteries that is Istanbul! Some would call it a spoof; some, tongue-in-cheek; and still others, simply obnoxious, but for those of us who enjoy a taste of the exotic, this edgy armchair peek of a different culture is outrageously IT!

We appreciate Suzanne C. from Dundee gave us a pretty accurate Yelp! although the webpage itself is puzzling. Why are "Coffee" or "BOOKS" not categories for Books on First?

We also have Holly Wehmeyer, whom I have never met, giving us a mention on her blog. It looks to me like she has some good reading suggestions and she's a poet!

28 September 2009

Who Aspires to Be a Writer?

My quote: "The only aspiring writer is one who has yet to put pen to paper."

This of course is dated, now, since most writers, even the youngest of us, go straight to keyboard and electronic screen.

I used to hear and see this a lot: "I am/he or she or it is an aspiring writer." or "I want/he or she or it wants to be a writer." So, write. What's stopping you?
(Apologies to those like Helen Keller who needed more than pen & paper, but even she would probably be on my side today, what with not only keyboards but voice-recognition software and artificial intelligence available)

What Julie Powell was before her blog was an aspiring published writer, or a writer aspiring to be published. And, since there's an electronic button on the bottom of a blog post screen that says "PUBLISH," her status as a(n adult, post-college, unpublished) writer changed right away.

The distinction of becoming even a published writer blurred when self-publishing mechanisms became less arduous and costly (than say, in the centuries previous to this one) and anyone with some own money or backing can get his (or her or its -- This is the last time I am making this concession. I am old-fashioned and will now revert to using the male as universal pronoun. Do I ask forgiveness? No.) book "published," meaning printed and bound. With the internet, one does not even need that much money to become a published writer. Any blogger, commentator or contributor to a open website seeking to showcase writers who hits "PUBLISH" or "SEND" or "SUBMIT" or "POST" or "UPLOAD" or "SHARE NOW" (any other synonyms for online publishing out there?) can get his writing published. I think most people understand this today. They also place a lesser value for being a writer now.

Then, the issue becomes recognition or being read.

In the printed world, that meant being accepted for publication by a known and established publisher who will print (and bind, if it were a book versus a magazine or newspaper article) what you wrote. That, of course, was the first step. Then, critical acclaim was the next step. Popularity in the form of sales -- both in volume and in duration -- was great (and even surpassed a good review -- "It got good reviews" became the high-brow response or consolation prize to relative obscurity).

Atop all this, being published has become a competitive sport. Not only should he get published, recognized and read, and we need to know not only how long his writing has been on the bestsellers' list, but also what rank on that list. Bloggers need to be able to point to how many followers they have, just like newspapers have circulation numbers and syndicated columnists have number of newspapers which carry their writing. And, I just thought of academia -- publish or perish! Gee, it's not a sport; it's a reality show!

Getting it made into a movie, I believe, still ranks fairly high on the recognition scale. This also can translate into more book sales. Silly Carolyn didn't believe that we could possibly sell more copies of Harry Potter and the Sorceror's Stone when the film was released. Larry, for one, did believe as we had ordered a pile of them just before the movie came out. And, we did sell more.
Who would have imagined that some reluctant readers would have to wait for a movie industry's endorsement before reading a book that had already been purchased by millions around the world, enchanted several more millions of readers (who shared the book, had it read to them or borrowed it from the library -- all good), excited some unenchanted to scorn, censor, condemn and ban it, and encouraged other writers and publishers to offer readers similar fare or drag out all the classics (remember the "While Waiting for Harry IV" lists of books to read?).

I am also gratified to know that Ken Burns's Civil War series on PBS with commentary by the authoritative-sounding and personable-looking Shelby Foote also encouraged people to try reading at least one of his three-volume set on the subject.



We wish this were true of more of Ken Burns's work. Perhaps readers are exhausted after the first volume. (I have always heard that the third volume is the most exciting read. Perhaps the reason is that the events between Red River and Appomattox were more "exciting.") We promise, the companion book to the U.S. National Parks has a lot less words and more photographs!

Oh, yes, Oprah's recommendation is usually also the recognition-craving author's dream come true.

On a website, it probably means tracking number of viewers (which we don't). For those with e-books available for free or a small compensation, it means downloads.

Julie Powell, not content to write and be published online, needed to know someone was reading her writing. For a blogger, that means she needed comments and followers. She did eventually get those plus news coverage, the book deal, the movie deal, the next book deal... She can now call herself a writer (after her husband Eric had been reassuring her that she had been a writer for years, according to the movie.)

In short, a writer needs to know someone is reading his work, doesn't he?

Eventually, yes, a writer needs readers, affirmation, recognition, critical acclaim, maybe even a movie (especially a movie if he's writing for that genre, as a lot of writers, aspiring or otherwise, are now doing). I guess it depends on to what he aspires.

With that springboard sentence, let us return to the main discussion here, which is aspiration. What is the definition of "to aspire?" Does one aspire to become popular/famous/known? To sway others to his point of view? To be respected by those he respects? To tell the "truth" as he sees it? To inform? To entertain? To exorcise something within himself? To record events? To boast? To show tangible output/results of work or creative mind? To share a dream? To wrought a means to an end?

Why do I write?

I began my involvement in Toastmasters when Deb Andrews started the group in our first year in graduate management school at Boston College (now called Carroll School of Management), and recall my first speech ("The Icebreaker," because it would be on the easiest subject -- yourself) was called "Confessions of a Third-Rate Hack" to tell the side of myself that my classmates did not know -- I am a writer.

Do you notice by the title of my speech, I didn't aspire to write, not even aspire to publish? I believe I was aspiring to be a better writer than I was. I believe I'm still aspiring to be better. I believe that's why I have now taken more than 6 hours over 9 days to write this entry, which will be published in a self-edited form and maybe be read by someone other than myself (by a surfer or by my 2 followers, one who is my brother John Chin -- long-suffering webmaster and User Experience Professional who encourages me in starting my online vices and then, tangles with us when we don't take the user into account). I think I've actually spent over 9 hours on this draft, but I won't count the time I worked to get the images of Shelby Foote's book covers uploaded correctly (they're still not, right? they look like so many colourful boxes of cereal ready for a taste test with Mikey).

So, Carolyn, stop dilly-dallying -- why do you write? First and foremost, I write to "memorialize" thoughts. I aspire to write better so that I can be proud of my writing, to know that my articulation is as good as it can be given the form and time (akin to buying something based on the best value for the money afforded, I am writing the best quality in the current circumstances).

The goal -- the ultimate aspiration -- is to write what I would most want to read -- well-researched, well-imagined, well-plotted use of resources, including time, energy and thought to create a tangible, legible result bigger than simply groups of words that fit together, an experience to be harnessed, cherished, and referenced again and again. Eventually, I might aspire to obtaining readers, affirmation, recognition, critical acclaim, and maybe even a movie, but not right now. I'll need to increase my value, first.

Wow! Too many "I's" makes the blog narcissistic! Better stop before I have to change the number of hours I have spent on this draft post. PUBLISH!